PIXIE STROLLIES SHIPPING AND DELIVERY POLICY

Effective Date: April 5, 2025
Last Updated: April 5, 2025

Welcome to Pixie Strollies! We’re dedicated to delivering a seamless and hassle-free experience for all your mobility scooter and stroller rentals, as well as free shipping for purchased items within the United States. Below is a comprehensive guide to our shipping and delivery services:

Rental Delivery Service

FREE LOCAL DELIVERY

We offer complimentary delivery for all scooter and stroller rentals to the following locations:

  • Universal Studios

  • Disneyland

  • Nearby hotels, resorts, or vacation rentals

DELIVERY SCHEDULE

  • Evening Deliveries: Rentals are delivered the evening before your reservation date, ensuring your items are ready for use as early as 5:00 AM on your reservation day.

  • Personal Hand-Offs: For guests staying at Disneyland Hotel, Grand Californian Hotel, or Pixar Hotel, our team personally hands off your rental equipment the night before your reservation begins.

SPECIAL DELIVERY LOCATIONS

For specific hotels, we provide personalized delivery on the day of your reservation. If you're staying at one of the hotels listed below, please contact us to arrange delivery:

  • Disneyland Hotel

  • Grand Californian Hotel

  • Pixar Hotel

  • Best Western Park Place

  • Camelot Inn

  • Desert Inn

  • Desert Palms

  • Tropicana Inn

  • La Quinta Inn

  • Marriott Fairfield Inn

Coordination Contact: Please email us at terms@pixiestrollies.com to arrange delivery for special locations.

DELIVERY CONFIRMATION

You'll receive a confirmation email or text detailing your delivery. This ensures all information about your rental is clear and accurate.

LAST-MINUTE RESERVATIONS

Need a rental at the last minute? Please email us at terms@pixiestrollies.com, and we'll assist you promptly with availability and arrangements.